Most estate-planning prospects start with a question — “do I really need a trust?” — and never get an answer that moves them to book.

The challenge

Bennett’s attorneys were spending unbillable time on the same educational questions, and many prospects drifted off before scheduling.

What Tely did

Tely published clear, authoritative answers on wills, trusts, and probate avoidance, then let a chat agent handle the FAQs and book flat-fee consultations automatically.

The result

The firm freed up attorney time and added roughly 29 consultations a month from people who were merely “researching” before.